Is Dsw Legit

Is Dsw Legit or Not? See What Users Think!

DSW, or Designer Shoe Warehouse, is an American shoe retailer specializing in designer footwear. They sell both online and in-store at over 500 locations throughout the United States.

DSW began in 1969 as a shoe licensee for Value City but quickly expanded to build a shop in 1991. By 1999, they had expanded to 48 locations and had become highly popular.

They generate billions of dollars in income each year and are continuously replenishing their inventories with designer labels. Additionally, they have collaborated with other artists and designers to create exclusive collections.

Table of Contents

Is DSW Legit?

Now that I’ve provided you with some background information about DSW, it’s time to offer the answer.

DSW is a legitimate company that has been around for decades. They have not only carried designer footwear over the years but have also kept pricing affordable. Additionally, they are one of the country’s most popular shoe merchants.

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DSW Products

DSW offers a diverse assortment of footwear. Whether it’s shoes for a party or shoes for a relaxed trip, we’ve got you covered.

DSW carries a variety of designs, including wedges, heels, pumps, stilettos, boots, and sneakers. Shoes for men, women, and children are offered in stores and online.

Naturally, the majority of shoes are from designer labels such as Gucci, Steve Madden, Nike, Adidas, and Cole Haan. They also specialize on athletic shoes, so you can expect to see a lot of those.

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DSW also sells handbags, tights, socks, activity clothing, and tops and bottoms. The remainder of the products, including the footwear, is designer.

How Expensive Is DSW?

When customers visit DSW, they frequently inquire as to why the costs are so low. The answer is that they are able to keep prices low because they purchase directly from producers.

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Prices range from $20 to more than $200 when purchased online. You can purchase footwear on a variety of budgets, ranging from school shoes to party heels.

Additionally, you can browse their clearance section for other discounted things. They sell all designer things at substantial discounts during the sales.

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DSW Shipping Policy

Shipping is always free on orders over $50. Shipping and delivery take approximately 4-7 business days. They ship throughout North America, including Canada.

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Customers can also choose between Express and Rush delivery, which takes between 1-2 days. The fee for expedited shipment is only available during the checkout process.

DSW Return Policy

If you are dissatisfied with your purchase, that is acceptable as well. Their return window is quite generous in comparison to others, at 90 days.

You can return or exchange it in-store or return it to their warehouses. Shipping costs $8.50, but is free for VIP members.

Final sales products, such as fragrances and battery-operated devices, are not returnable. Allow DSW 7-10 days to process your return.

Is Dsw Legit

DSW Customer Feedback

DSW has been in business for such a long period of time that there are certain to be thousands of web reviews. According to the following two websites:

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According to Consumer Affairs, DSW receives a 3.7/5 rating based on more than 600 reviews. Despite the fact that there have been multiple complaints about incorrect orders. The majority of respondents had no issues with the quality or range of products.

SiteJabber, on the other hand, has a very similar average rating of 3/5 stars. This means that over half of the more than 300 reviewers were dissatisfied with their purchases. The majority of them expressed dissatisfaction with customer service and shipment.

DSW Alternatives

I believe there are several similar shoe retailer concepts. To provide you with further options, here are two additional such stores:

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6pm: 6pm is an excellent source for inexpensive designer footwear and apparel. You may get some fantastic prices and savings on Calvin Klein, Puma, and Adidas items.

Zulily: Zulily might not have the same selection of shoes as DSW, but what they do have is legitimate. They are made by reputable brands and are frequently sold at rock-bottom costs. Keep an eye out for daily specials.

How many stores does DSW have?

Currently, DSW operates over 500 locations throughout North America. The majority of them are in the United States, but over two dozen are in Canada.

What is DSW VIP and Elite membership?

DSW offers both VIP and Elite memberships, which allow you to earn points while you buy. The amount of points earned determines if you are a VIP member. These points can be redeemed for special discounts and even free merchandise.

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Does DSW have nail salons inside their stores?

Certain areas have their own nail salon brand called W nail bar. They offer manicures and pedicures to ensure your feet match your shoes perfectly. You may even purchase monthly bundles and take advantage of special discounts!

Is Dsw Boots Shop Legit?

Every day, merchants give away things. As mentioned on its website, DSW stands for Designer Shoe Warehouse, and they sell all of the major, popular brands such as Nike and Reebok in the same way that any other retailer would.

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Is Dswboots.Com Legit?

DSW has a 2.91-star rating based on 352 reviews, showing that the majority of buyers are unsatisfied with their purchases. Consumers most commonly complain about DSW’s customer service, same-day shipping, and live chat issues. DSW is ranked 41st in terms of shoe stores.

Does Dsw Sell Fake Shoes?

Sometimes, they may ship fake brands to clients but not always

Dsw Complaints

DSW has a 2.91-star rating based on 352 reviews, showing that the majority of buyers are unsatisfied with their purchases. Consumers most commonly complain about DSW’s customer service, same-day shipping, and live chat issues. DSW is ranked 41st in terms of shoe stores.

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Where Does Dsw Ship From?

DSW ship products directly from their headquarter in United States of America.

Is DSW a good brand?

DSW offered unquestionably the best selection, but not necessarily the lowest prices. There may be further stores, but this shoe enthusiast has yet to discover them! Have fun shopping!

Does DSW sell authentic Gucci?

Gucci shoes combine the ultimate elegance with the spirit of luxury to create eye-catching styles that elevate your look to new heights. Gucci women’s shoes and Gucci men’s shoes are available at dsw.com, in DSW shops, and via the DSW app.

How Long does DSW take to Ship Out?

Standard Delivery            4-7 Business Days

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Express Delivery               2 Business Days

Rush Delivery     1 Business Day

How is DSW Customer Service?

You can surely get in contact with the customer service department anytime if there is need to.

Can I return shoes to DSW if I wore them?

No, DSW does not accept returns on old or used shoes. If you are unsure whether to keep the item, keep the original box and avoid wearing it outside.

How Long will DSW Hold Shoes?

This service is not offered on all items or at all locations. To qualify for same-day pickup, your order must be placed before 6 p.m. local time or four hours before the shop closes, whichever is earlier, and the item must be in stock at the DSW location you selected.

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How Long will DSW Hold Your Online Order?

This service is not offered on all items, nor is it accessible in all stores. To qualify for same-day pickup, your order must be placed by 6 p.m. local time or four hours before to shop closing, whichever is earlier, and the item must be in stock at the DSW store you selected.

What does DSW stand for?

Designer Shoe Warehouse. DSW.

Does DSW do price match?

DSW does not offer price matching on their online store. However, DSW stores will price match identical shoes in the same size and color as long as you bring the advertisement with you. DSW stores do not match the prices of third-party vendors.

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How strict is DSW Return Policy?

Returns must be made within 60 days of the date of purchase. After 60 days, if the item is unworn and you have the receipt, you may still receive a merchandise credit. Members of DSW VIP Elite have up to 365 days to return an item and receive a refund in the original manner of payment.

Does DSW price match with Nike?

Customers are not eligible for price matching at DSW.

What To know about DSW

DSW is a retailer specializing in shoes and other footwear accessories. The business offers competitive pricing on all of its products, and a diverse selection of brands is available Nationwide. What adds to the store’s popularity are the occasional clearance discounts. DSW was placed 57th in the shoe and footwear market by a reliable rating site in 2020. As predicted, buyers have varying opinions about DSW’s product quality, customer service, technical assistance, and payment flexibility.

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History Of DSW

DSW was discovered in 1991 by one of the founders, Steve Nacht, who also owns the Shonac retail firm. Nacht visited an Atlanta warehouse where his shoe inventory was being sold at deep discounts. Steve had determined upon his return home to build a footwear store in Dublin, Ohio, within six months.

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The corporation is currently headquartered in Ohio and runs more than 1000 stores nationwide.

What You Need to Know About DSW Locations

The following are astounding facts regarding DSW stores that you should know;

  1. DSW has 180 locations in 32 states.

The company was founded in 1969 as Shonac Corporation and currently employs over 4,800 people nationwide. The company produced over $962 million in sales in 2004 alone and was later listed on the New York Stock Exchange.

Apart from online and in-person buying, this shoe chain store features self-service areas with over 30,000 pairs of shoes and over 2,000 distinct styles. The company’s offices are 25,000 square feet in size, with more than 90% of the space dedicated to showing and selling shoes of all types.

  1. The initial public offering occurred in 2005.

DSW originally went public in 2005, and the initial public offering was met with a flurry of activity. Additionally, the corporation pledged to open more than 500 locations since its founding.

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What Is the Abbreviation DSW?

Designer Shoe Warehouse is abbreviated as DSW. It is an e-commerce site that sells luxury and designer footwear for women, men, and children.

You’ll discover a variety of footwear here, including Merrell, Nike, and Dr. Martins. You’ll be astonished to see that this website also features a number of JLo’s shoe collections. The site has been designed to be user-friendly, and it contains a wealth of information regarding shoe shopping. Regrettably, the site’s return and shipping procedures do not apply to all shoe brands, which may have contributed to some low rankings.

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Price Points And Popular Alternatives Regarding DSW

DSW display collections range in price from from $20 to over $200. Additionally, you may get high-end shoe collections for special occasions as well as relatively affordable footwear for holidays and sports.

Numerous shoe designs and alternatives are available here, including boots, wedges, heels, pumps, and comfy sandals. If you’re looking for even more deals, check out the clearance sections for the best deals on footwear.

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DSW has a diverse collection of footwear for customers of all ages. Along with more well-known brands such as Nike, you’ll find Asics, Sorel, Mizuno, and Ugg. You may find a variety of children’s shoes and browse the “New arrivals” area to discover newly added brands.

The website features many galleries where you may explore product pages and view products from various angles to determine how they will fit your legs. The style selections are primarily located to the right of the shoes, allowing you to choose from a variety of styles, sizes, and colors.

You can purchase on credit, and the monthly payment will be presented immediately. This is one feature that you are unlikely to encounter on many of DSW’s competitors’ websites.

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What Is DSW’s VIP Program And How Does It Work?

The DSW VIP and support programs are accessible exclusively through the DSW online store. This is one of the best ways to save money. You may choose from the following VIP membership options:

  • VIP Club
  • VIP Gold
  • VIP Elite.

You can upgrade your VIP membership from one level to another. Each of these tiers comes with its own set of prizes suitable for buyers of all ages.

Fortunately, you may join the basic VIP membership for free, and you will earn points for every dollar spent. As a VIP subscriber, you’ll receive a $5 gift on your birthday and standard member benefits such as free shipping and in-store returns on all VIP categories.

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If there is a problem with your order, there are a few options to facilitate its return. To begin, you can return a damaged goods to the store free of charge.

You may also return a damaged product online, but the item must have been shipped for a fee in order to qualify for a refund. Bear in mind that you have 60 days from the date of purchase to return a damaged product.

DSW Exchanges of goods and services

Along with free delivery and other perks, DSW offers a slew of other perks. Free exchanges are only a few of the many perks of membership.

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The exchange process is simple, and you will receive a complimentary mailing label with your transaction. Simply glue this label on the product’s packing box and return it to DSW. You will not be charged for returning the box or receiving the replacement merchandise.

Bear in mind that DSW has a live chat available during business hours and a toll-free phone number listed on the website.

DSW can be contacted via email, and the firm guarantees that emails will be responded to within 24 hours. Additionally, the FAQ section addresses several queries people have regarding DSW.

DSW Rebrands As Designer Brands

Recently, DSW has made several announcements, one of which is that the company has changed its name to Designer Brands. Along with altering its name, the company has opted to expand the range of items accessible across all categories.

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Previously, DSW sold only brand-name products from other firms; the addition of its own products to store shelves will provide consumers with even more purchasing options.

DSW, which is now known as Designer Brands, will continue to operate its retail locations as DSW Designer Shoe Warehouse, The Show Company, and The Show Warehouse. Additionally, the company will manufacture its own products through the Camuto Group, which it bought in November 2019.

Though shares originally fell following the company’s listing on the New York Stock Exchange, many investors who purchased the stock at the time continue to reap the benefits today, as the shares have increased by more than 100% since creation.

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Today, consumers are making direct purchases from the company, which has aided in the company’s growth. Developing its own exclusive product lines has also aided the corporation in maintaining a consistent stream of sales and revenue. By 2021, the company is expected to generate annual revenue of at least $850 million.

Justifications for DSW’s Continued Legitimacy

While DSW may have bad ratings on some reputable online review sites, this might be linked to some frequent disagreements between customers and certain branded vendors.

This is likely one of the reasons DSW opted to launch its own line of items, as it will enable them to address consumer complaints directly rather than relying on companies to resolve them.

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This choice has decreased DSW’s reliance on third-party brands to resolve disputes and also increased customer confidence in the company.

Another reason to consider shopping at DSW is the company’s prompt return policy. Consider returning any defective product within the specified time frame and receiving a full refund if the brand is determined to be faulty. You will even benefit from recording yourself unwrapping a shipped product, as this will provide significant support for your full refund request.

DSW provides a variety of contact options. You can contact the company via their toll-free number and have your concerns resolved over the phone.

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Additionally, you can write an email to the company for conflict resolution, which will typically be answered within 24 hours.

Perhaps the most convenient option is the live chat or lives messenger, which allows you to log onto the DSW website and interact with a customer agent for immediate issue resolution.

Conclusion

After going over everything in detail, are you still wondering ‘Is DSW legit?’ I believe they offer excellent value for money, as well as wonderful designer shoes.

You can look trendy and fashionable without breaking the bank. DSW reviews also indicate that they are to be trusted, and for good cause!

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